Privacy Policy
Last updated: July 25, 2026
PatioHaven respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit our website, place an order, contact us, or use our services.
Information We Collect
We may collect information including:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment and transaction information
- Order history
- Device and browser information
- IP address
- Website usage information
- Communications with customer support
Payment information may be processed directly by third-party payment providers and may not be stored directly by PatioHaven.
How We Use Information
We may use personal information to:
- Process and fulfill orders
- Arrange shipping and delivery
- Process payments, returns, and refunds
- Provide customer support
- Send order and account notifications
- Prevent fraud and unauthorized transactions
- Improve our website and services
- Provide marketing communications where permitted
- Meet legal and regulatory obligations
Sharing Information
We may share information with service providers that assist us with:
- Ecommerce hosting
- Payment processing
- Order fulfillment
- Shipping and delivery
- Analytics
- Advertising
- Fraud prevention
- Customer support
We do not sell personal information in exchange for direct monetary payment.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate the store, remember preferences, measure performance, understand website usage, and provide relevant advertising.
You can manage cookies through your browser settings or available privacy controls on our website.
Marketing Communications
You may unsubscribe from marketing emails by using the unsubscribe link included in the message.
Transactional emails relating to orders, payments, delivery, security, or customer service may still be sent.
Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, prevent fraud, and meet legal obligations.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no method of internet transmission or electronic storage is completely secure.
Your Privacy Rights
Depending on where you live, you may have rights relating to access, correction, deletion, restriction, objection, or portability of your personal information.
To submit a privacy request, contact us using the information below. We may need to verify your identity before processing the request.
Children’s Privacy
Our services are not intended for children under the age required to provide valid consent in their jurisdiction.
We do not knowingly collect personal information directly from children.
Third-Party Links
Our website may contain links to third-party websites. PatioHaven is not responsible for the privacy practices, security, or content of third-party websites.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our services, technology, legal obligations, or business practices.